Hyve: expansion, growth and improved services
Hyve Managed Hosting
Cloud Company of the Year
Entry Description
Introduction to Hyve

Hyve Managed Hosting is a fully managed UK based cloud hosting provider with a passion for technology. Utilising a small business ethos, Hyve focuses on providing the highest possible levels of support and management services alongside unrivalled service performance and reliability. Because of this Hyve delivers attentive, 24/7 support and is constantly using its passion for technology to provide innovative cloud solutions for its wide range of customers.

Founded in 2001 by entrepreneurs Jon Lucas and Jake Madders, Hyve is based in Brighton, UK and has been delivering an extensive range of professional cloud services for nearly twenty years. Hyve is completely independent and self-funded, and the directors have consistently reinvested profits back into the company, enabling the impressive growth that Hyve has seen over recent years.

Hyve has 380 customers, an increase of over 90 in the past year, and works with recognisable brands such as Carluccio’s, Queen Victoria Hospital and Safestore. It isn’t just in the UK that Hyve is attracting business. Its partnership with Equinix, one of the world’s pre-eminent data centre businesses, means its hosting, colocation and managed services are available across 35 data centres. This means customers benefit from tier 3+ facilities around the globe that offer connectivity, reliability, security and performance.

A year of expansion, growth and improved services

In the past year, Hyve has expanded its presence to cover Columbia, Miami, New York, Japan and two key locations in Switzerland - Geneva and Zurich. Its strategic partnership with Equinix means that by the end of 2019, it will be able to offer a further 12 data centre locations. As part of their global expansion, Equinix will also develop 23 of their existing sites, providing carrier-neutral data centre spaces across 5 continents.

2019 also saw Hyve launch an upgraded version of its dedicated Secure File Transfer service, enabling businesses to send and receive fully encrypted confidential information over the internet. The upgrade includes a brand-new web interface to allow users to access files via phone or browser behind a corporate firewall.

Unlike the shared SaaS-based services offered by many other providers, Hyve provides SFTP connectivity via a fully managed Windows cloud server dedicated to each client.

The service now offers an enhanced web interface with a higher upload limit and is compatible with mobile devices. All data is stored within the UK in Hyve’s ultra-secure data centres and each server is configured with a managed firewall and 7-day backups.

Cloud specialists

The cloud market is extremely competitive and with the likes of global brands such as Amazon, Google and Rackspace offering a range of services, Hyve has found its own place in the market for success. Hyve was the first UK cloud hosting provider to break conventions and set up a fully managed, multi-tenant VMware cloud within the UK, as well as having a 100GB network. The company virtualised and consolidated all of its clients onto a virtualised platform before cloud hosting was initially offered by other providers, and this now enables Hyve to deliver high performance, reliability and scalability that outperforms the competition.

Cloud offerings

Hyve has a wide range of cloud service offerings, enabling customers with any requirements to find a suitable solution with the company. These offerings include the four main types of cloud: managed, private, public, and hybrid.

Managed cloud
Hyve’s fully managed, multi-tenant VMware cloud builds upon its performance and scaling capabilities by adding security, networking and platform/server management layers. It also offers a range of management services across the whole infrastructure stack, supporting businesses of all sizes. Customers are allocated a personal Account Manager and a team of technical engineers to work on their account, who ensure that the solutions Hyve offers are effectively implemented and managed successfully. This mitigates customers getting stuck with automated call centres, and ensures a personal level of engagement at all times.

Private cloud
Hyve’s private cloud runs on hardware fully dedicated to each individual organisation, and the absence of shared resources ensures that customers have the highest level of security for their data. Customers also receive full control of every aspect of their servers, allowing for total jurisdiction over what and where data is stored; however, Hyve always has round-the-clock support available for any customer who needs assistance, for added peace of mind.

Public cloud
Businesses can reduce the risks of adopting a public cloud service provider, such as AWS, Azure or Google, by working with Hyve to create a realistic deployment plan and to add the vital layer of continuous management that reassures customers that their data is in safe hands. Like with the private cloud offering, customers using Hyve’s public cloud services receive the same essential support whenever and however required. Unlike other public cloud offerings, Hyve’s customers have to go through an extensive vetting, checking and due diligence process before they can access the network, giving businesses complete reassurance.

Hybrid cloud
Hyve’s hybrid cloud offering is a flexible cloud hosting solution that can utilise a combination of on-premise, private cloud and managed cloud services that all work in tandem. Using only the fastest and most robust hardware available, this approach provides businesses with the security and control of a private cloud, and the flexibility and cost savings presented by the public cloud. The advantages of this are that, not only is every aspect of the customer’s platform faster, but Hyve is also able to offer industry-leading SLAs. Also, any legacy applications or localised data on-premises becomes part of the overall platform, allowing for optimum efficiency.

Going further than the competition

Unlike many other hosts, Hyve doesn’t pack shared servers with thousands of domains. Instead, Hyve ensures that each server has plenty of resources available for the number of domains hosted – fewer domains per server.

All of Hyve’s cloud services are built on HPE BladeSystems and HPE 3PAR tiered storage arrays, and running on VMware allows Hyve to offer high availability on all virtual machines with a 99.999% SLA. All solutions are fully managed by Hyve and can be setup to run across multiple data centres for disaster recovery.